On behalf of the entire HLG Team, We want to reach out to each of you to let you know we fully understand any concerns you may have in placing and receiving your orders. All of our orders ship from TN, USA. Our employees are taking necessary precautions, following procedures and have a limited staff handling shipping. UPS and UPS are still doing daily pickups. Orders will continue to get shipped in 3-5 business days.
Should there be any delay or if the situation escalates and we are unable to ship your order on time, we will reach out to you over email or a call. We want you to feel confident when you place your order. If we are unable to ship your order or if you prefer to cancel due to a delay, you will receive a full refund.
Our website is running, so feel free to browse our products and place your order online at HLG.com. Please note, that we have limited or out of stock on certain items.
We are committed to fulfilling your orders during these times and we are available to answer any question you may have and what you may need for preparedness. Feel free to reach out to us during regular business hours. contact@hlg.com
Thank you for your business!
Take care and be well!
Sincerely,
The entire HLG Team!
Monday - Friday Eastern time 9am to 4pm
1-877-4HLG-LED
1-877-445-4533
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